Refund Policy
Thank you for choosing RLC Market. We value your satisfaction with our services. This Refund Policy outlines our procedures regarding refunds for our various service packages.
Service Satisfaction
At RLC Market, we strive to provide high-quality services that meet or exceed your expectations. If you are not completely satisfied with the services provided, please contact us within 7 days of service delivery to discuss your concerns.
Refund Eligibility
Refunds may be issued under the following circumstances:
- Services not delivered as described
- Technical issues that prevent service delivery
- Duplicate charges or billing errors
Refund Process
To request a refund, please contact our customer service team with your order details and reason for the refund request. Each request will be reviewed on a case-by-case basis.
If your refund is approved, it will be processed through the original payment method. Depending on your payment provider, it may take 5-10 business days for the refund to appear in your account.
Non-Refundable Services
The following services are generally non-refundable:
- Consulting services that have already been delivered
- Custom development work that has been completed
- Digital products that have been downloaded or accessed
Cancellation of Services
For ongoing service packages, you may cancel at any time. Refunds for the unused portion of your service may be issued at our discretion, less any applicable fees.
Contact Us
If you have any questions about our Refund Policy, please contact us:
Email: info@rlcdigitalmarketing.com
Phone: (832) 206-6208
Last updated: April 12, 2025